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2022 unit information
MAA255
Students will on average spend 150 hours over the teaching period undertaking the teaching, learning and assessment activities for this unit.
1 x 1 hour class and a 1 X 2 hour seminar per week.
1 x 1 hour on-line seminar including online independent and collaborative learning per week.
This unit builds on the technical knowledge acquired in other units, to broaden students understanding of the professional skills and knowledge required to build long-term client relationships, and develop a deep understanding of clients’ needs in order to formulate strategies and solutions that are in the client’s best interest. Drawing on insights from the behavioural sciences, this unit encourages students to consider how best to build trust, communicate the value of advice, and develop strategies to engage clients at each stage of the financial planning process. Students will be introduced to the field of behavioural finance, to provide insights into client behaviour and factors that influence decision making within a financial services context.
Design strategies for engaging a variety of clients
GLO1: Discipline-specific knowledge and capabilities
ULO2
Communicate effectively (verbal and non-verbal) with clients and peers
GLO2: Communication
ULO3
Develop strategies for holding difficult conversations with client and peers
GLO2: CommunicationGLO5: Problem solving
ULO4
Identify behavioural biases individuals may exhibit and explain the impact of these biases on financial decision making
These Unit Learning Outcomes are applicable for all teaching periods throughout the year
Assessment 2: (Individual) Video Recording
The assessment due weeks provided may change. The Unit Chair will clarify the exact assessment requirements, including the due date, at the start of the teaching period.
The texts and reading list for the unit can be found on the University Library via the link below: MAA215 Note: Select the relevant trimester reading list. Please note that a future teaching period's reading list may not be available until a month prior to the start of that teaching period so you may wish to use the relevant trimester's prior year reading list as a guide only.
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