Department of Information Systems and Business Analytics

With 23 staff members, Deakin's Department of Information Systems and Business Analytics is industry-renowned for strong partnerships and innovative research capabilities.

Our researchers publish in leading journals and our students access excellent facilities through our laboratories – the IBM Centre of Excellence in Business Analytics and the SAS Visual Analytics Collaboratory.

Areas of specialisation

Our broad expertise lies in:

Business analytics

  • Competitive advantage generation through analytics
  • Visual analytics and deep learning for business applications
  • Business intelligence
  • Big data cybersecurity analytics, social media analytics
  • Quantitative consumer behaviour and marketing analytics

Information systems

  • Social informatics, health informatics, technology impact and socio-technical analysis.
  • Digital business transformation
  • Disruptive technology and innovation
  • Crowdsourcing
  • Information systems education
  • ­

Recent publications

Gary, Michael Shayne, Yang, Miles M., Yetton, Philip W. and Sterman, John D. 2017, Stretch goals and the distribution of organizational performance, Organization science, vol. 28, no. 3, pp. 395-410, doi: 10.1287/orsc.2017.1131.   A**

Ren, Jie, Yeoh, William, Ee, Mong Shan and Popovič, Aleš 2017, Online consumer reviews and sales: examining the chicken-egg relationships, Journal of the Association for Information Science and Technology, pp. 1-12, doi: 10.1002/asi.23967. A*

Alam, Sultana Lubna and Campbell, John 2017, Temporal motivations of volunteers to participate in cultural crowdsourcing work, Information systems research, pp. 1-16, doi: 10.1287/isre.2017.0719. A*

Gao, Shijia, Yeoh, William, Wong, Siew Fan and Scheepers, Rens2017, A literature analysis of the use of absorptive capacity construct in IS research, International journal of information management, vol. 37, no. 2, pp. 36-42, doi: 10.1016/j.ijinfomgt.2016.11.001. A*

Abbasi, B., Hosseinifard, Z., Alamri, O., Thomas, D. and Minas, JP 2017, Finite time horizon fill rate analysis for multiple customer cases, Omega, pp. 1-17, doi: 10.1016/ A*

Salzman, Scott, Scarborough, Helen and Allinson, Graeme 2017, Exploring the economic viability of using constructed wetlands to manage waste-water in the dairy industry, Australasian journal of environmental management, vol. 24, no. 3, pp. 276-288, doi: 10.1080/14486563.2017.1328711. A

Shrivastava, Suprika Vasudeva and Rathod, Urvashi 2017, A risk management framework for distributed agile projects, Information and software technology, vol. 85, pp. 1-15, doi: 10.1016/j.infsof.2016.12.005. A

Bellucci, Emilia, Dharmasena, Lasitha, Nguyen, Lemai and Calache, Hanny 2017, The effectiveness of SMS Reminders and the impact of patient characteristics on missed appointments in a public dental outpatient clinic, Australasian journal of information systems, vol. 21, pp. 1-21, doi: 10.3127/ajis.v21i0.1405. A

Nguyen, Lemai and Wickramasinghe, Nilmini 2017, An examination of the mediating role for a nursing information system, Australasian journal of information systems, vol. 21, pp. 1-21, doi: 10.3127/ajis.v21i0.1387. A

Nguyen, Lemai, Wickramasinghe, Nilmini, Redley, Bernice, Haddad, Peter, Muhammad, Imran and Botti, Mari 2017, Exploring nurses’ reactions to electronic nursing documentation at the point of care, Information technology & people, vol. 30, no. 4, pp. 809-831. A

Teoh, Say Yen, Yeoh, William and Zadeh, Hossein Seif 2017, Towards a resilience management framework for complex enterprise systems upgrade implementation, Enterprise information systems, vol. 11, no. 5, pp. 694-718, doi: 10.1080/17517575.2015.1085096. A

Tamaddoni, Ali, Stakhovych, Stanislav and Ewing, Michael 2017, The impact of personalised incentives on the profitability of customer retention campaigns, Journal of marketing management, vol. 33, no. 5-6, pp. 327-347, doi: 10.1080/0267257X.2017.1295094. A

Prospective HDR students

candidate working titleprincipal supervisor
Zi ChongExploring the 'Creative Tension' at workA/Prof Annemieke Craig
Sonia Ivetac Exploring ICT Decision Making in Victorian Secondary SchoolsA/Prof John Lamp
Alireza Moayedikia Studying Crowdsourcing: An information and analytics approachDr William Yoeh

Interested in research-level study? Gain the skills you need to get ahead in your workplace or kickstart your research or academic career.

Find out how to become a research degree student

Regularly published

Our Department is comprised of 27 staff members including three professors. Our researchers have published in leading journals such as:

  • Information Systems Research
  • The Journal of the Association of Information Systems
  • The European Journal of Information Systems
  • The Journal of Information Technology
  • Information Systems Journal and Journal of Strategic Information Systems.

Grant success

The Department of Information Systems and Business host two research laboratories: The IBM Centre of Excellence in Business Analytics and Advanced Business Analytics Lab.

We are also a proud member of the Federally-funded Data to Decisions Cooperative Research Centre (CRC).

Analytics and Process Optimisation for Resource Allocation - INT 306 (Alireza Moayedikia), Dr William Yeoh, 2017: $26,000

Qualitative end user evaluation, D2D CRC Federated Police Project, Prof Rens Scheepers, A/Prof Chad Whelan Prof Ingrid Nielsen Prof Louis De Koker 2017: $40,056 2016: $40,056

Whitehorse Business Performance and Monitor Survey 2017, Dr Scott Salzman, Dr Craig Parker, A/Prof Bill Dimovski, Prof Barry Cooper, Dr Nicholas Mcclaren 2017: $8,000

Evaluation of Technology within Simulated and Real-life Nursing Settings, Prof Mari Botti, Prof Bridie Kent, A/Prof Bernice Redley, A/Prof Lemai Nguyen 2012-2014: $281.465

Past research

Read all about the past research projects our researchers have focused on.

Find out more about our past research


The department's industry advisory board consists of representatives of major employers of our graduates, Victorian Government and professional bodies, and plays a key role in ensuring our academic programs remain relevant and current.

Formal partnerships of the department include:

  • The IBM Centre of Excellence in Business Analytics
  • Course partners of the Master of Business Analytics
  • Industry certification partnerships:
    • IBM (Analytics)
    • Microsoft (IT Academy)
  • Professional/industry groups:
    • Institute of Analytics Professionals of Australia (IAPA)
    • ICT Geelong

The department welcomes new industry collaborations in teaching and research. Please contact the Department Head to discuss partnership proposals.

Single-unit study

Do you want to develop skills and knowledge in Business Analytics but don't want to undertake a full master's degree at this moment in time?

Core units of the Master of Business Analytics degree are now available as single units for non-award study. If you decide to enrol in the full course at a later date, units completed will be credited to your degree.

Available units

Unit Name
MIS761 Enterprise Information Management
MIS770/MIS770AFoundation Skills in Data Analysis
MIS771 Descriptive Analytics and Visualisation
MIS772 Predictive Analytics
MIS775 Decision Modelling for Business Analytics
MIS781 Business Intelligence
MIS782 Business Value of Information
MIS784Marketing Analytics

Learn more about how to apply for single-unit study

Our staff

Our staff are dedicated to excellence in teaching and research in information systems and business analytics.

Find a staff member