Biography
Lubna Alam is an Associate Professor in the Department of Information Systems and Business Analytics in Deakin Business School. Prior to joining at Deakin, Lubna worked at the University of Canberra. Central to her research is a focus on the nature of emerging, often disruptive, social information systems (e.g. social media, crowdsourcing, mobile technologies) and their impact on individuals and organisations, with a particular focus on public sector and not-for-profits.
Lubna's current research topics include social media in government, crowdsourcing motivation, relational governance, digital transformation, service innovation, business value of information and competitive advantage, AI and user requirements. Her research has been published in leading international journals such as Information Systems Journal, Scandinavian Journal of Information Systems, Pacific Asia Journal of Information Systems and Australasian Journal of Information Systems. She was awarded Vice-Chancellor's Excellence Award for Outstanding Contribution to Student Learning in 2012 and Dean’s Emerging Research Leader award in 2016 at University of Canberra.
Read more on Lubna's profileResearch interests
- Crowdsourcing and Social media in government and NFPs
- Digital transformation of services and innovation
- Motivation and relational governance
- User requirements
- Emerging technlogies (e.g. mobile apps, AI) and its impact
Affiliations
- Member, Australian Computer Society (ACS).
- Member, Association for Information Systems(MAIS).
Teaching interests
- Business value of Information
- Social Media and Social Informatics
- Business Information Systems
Professional activities
Awards
- Dean’s Emerging Research Leader Award, University of Canberra, 2016.
- Best Paper Award, First Place: Alam, S.L. and Campbell, J., "Crowdsourcing Motivations in a not-for-profit GLAM context: The Australian Newspapers Digitisation Program", Twenty-Third Australasian Conference on Information Systems, Twenty-Third Australasian Conference on Information Systems, 2012.
- VC’s citation for outstanding contribution to student learning, University of Canberra, 2012.
Publications
Analyzing social interactions and conflicting goals: Australian government ecosystem context
Sultana Alam, Sultana Alam, Asif Gill, Asif Gill
(2023), pp. 128-145, Digitalization and Sustainability: Advancing Digital Value, London, Eng., B1
Setting Priorities for Exploiting and Exploring Digital Capabilities in a Crisis
Lubna Alam, Kristijan Mirkovski, Rens Scheepers, Dilal Saundage
(2022), Vol. 21, pp. 269-285, MIS Quarterly Executive, Bloomington, Ind., C1
Lubna Alam, Ruonan Sun
(2022), pp. 1-32, Information Systems Journal, London, Eng., C1
Helping yourself or others? motivation dynamics for high-performing volunteers in GLAM crowdsourcing
S Alam, R Sun, J Campbell
(2020), Vol. 24, pp. 1-25, Australasian Journal of Information Systems, C1
S Alam
(2020), Vol. 34, pp. 1087-1118, Information Technology and People, C1
S Alam, A Gill
(2020), ICIS 2020 : Making Digital Inclusive: Blending the Local and the Global : International Conference on Information Systems, Online from India, E1-1
Temporal motivations of volunteers to participate in cultural crowdsourcing work
S Alam, J Campbell
(2017), Vol. 28, pp. 744-759, Information systems research, Providence, R.I., C1
Understanding the temporality of organizational motivation for crowdsourcing
S Alam, J Campbell
(2016), Vol. 28, pp. 91-120, Scandinavian journal of information systems, Atlanta, Ga., C1-1
Empirical analysis of posts and interactions: a case of Australian Government Facebook pages
S Alam
(2016), Vol. 8, pp. 91-110, Pacific Asia journal of the Association for Information Systems, Atlanta, Ga., C1-1
Interactions on government Facebook pages: an empirical analysis
S Alam
(2016), pp. 1-10, ICIS 2016 : Digital innovation at the crossroads : Proceedings of the 37th International Conference on Information Systems 2016, Dublin, Ireland, E1-1
Social architecture: an emergency management case study
A Gill, S Alam, J Eustace
(2015), Vol. 19, pp. 23-40, Australasian journal of information systems, Wollongong, N.S.W., C1-1
A case study of instructor scaffolding using Web 2.0 tools to teach social informatics
C McLoughlin, S Alam
(2014), Vol. 25, pp. 125-136, Journal of Information Systems Education, C1
Examining cultural volunteer crowdsourcing technology: an appropriation perspective
S Alam, S Alam, J Campbell, J Campbell
(2014), pp. 1-10, ICIS 2014 : Building a better world through information systems : Proceedings of the International Conference on Information Systems, Auckland, New Zealand, E1-1
Using social architecture to analyzing online social network use in emergency management
A Gill, S Alam, J Eustace
(2014), pp. 1-12, AMCIS 2014 : Smart sustainability: the information systems opportunity : Proceedings of the 20th Americas Conference on Information Systems, Savannah, Ga., E1-1
Dynamic changes in organizational motivations to crowdsourcing for GLAMs
S Alam, J Campbell
(2013), Vol. 2, pp. 1298-1314, International Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design, E1-1
Role of relational mechanisms in crowdsourcing governance: An interpretive analysis
S Alam, J Campbell
(2013), Vol. 4, pp. 2902-2910, 19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime, Chicago, Ill., E1-1
S Alam, J Campbell
(2012), pp. 1-11, ACIS 2012 : Location, location, location : Proceedings of the 23rd Australasian Conference on Information Systems 2012, Geelong Victoria, E1-1
The public facebook: a case of Australian government facebook pages and participation
S Alam, D Walker
(2011), pp. 1-12, ACIS 2011: Identifying the Information Systems Discipline : Proceedings of the Australasian Information Systems 2011 Conference, Sydney, Australia, E1-1
Tweeting government: a case of Australian government use of twitter
S Alam, R Lucas
(2011), pp. 995-1001, DASC 2011 : Proceedings of the 2011 IEEE Ninth International Conference on Dependable, Autonomic and Secure Computing, Sydney, Australia, E1-1
Some ethical considerations for Gov 2.0 using Web 2.0
S Alam, R Lucas
(2011), pp. 1078-1083, DASC 2011 : Proceedings of the 2011 IEEE Ninth International Conference on Dependable, Autonomic and Secure Computing, Sydney, Australia, E1-1
Using digital tools to connect learners: Present and future scenarios for citizenship 2.0
S Alam, C Mcloughlin
(2010), pp. 13-24, ASCILITE 2010 : Proceedings of the Australasian Society for Computers in Learning in Tertiary Education, Sydney, N.S.W., E1-1
S Alam, J Campbell
(2009), Vol. 11, pp. 1-28, Journal of informatics education research, Statesboro, Ga., C1-1
S Alam
(2008), pp. 21-30, ACIS2008 : Creating the future : transforming research into practice : Proceedings of the 19th Australasian Conference on Information Systems, Christchurch, New Zealand, E1-1
Sociological Implications of Gift Exchange in Multiagent Systems
S Alam, F Hillebrandt, M Schillo
(2005), Vol. 8, JASSS - Journal of Artificial Societies and Social Simulation, Guildford, Eng., C1-1
Sultana Alam, Penny Collings
(2005), pp. 5-9, ASCILITE 2005 - Proceedings of he 22nd Australasian Society for Computers in Learning in Tertiary Education Conference, Brisbane, Queensland, E1-1
Funded Projects at Deakin
Industry and Other Funding
Summer Saver Program Digital Solution Improvement Study
A/Prof Lubna Alam, Prof Rens Scheepers
United Energy
- 2018: $32,118
Staying Financially Safe Online: Digital Financial Safety and Wellbeing
A/Prof Harminder Singh, A/Prof Lubna Alam
Bendigo Bank
- 2024: $909
- 2023: $9,090
Supervisions
Peter Haddad
Thesis entitled: The Business Value of IT in Healthcare: An Analysis
Doctor of Philosophy (Health & Social Development), School of Health and Social Development
Ayman Shaheen
Thesis entitled: Factors influencing implementation of green procurement towards organisational sustainability in large Australian companies
Doctor of Philosophy, Department of Marketing