Profile image of Lubna Alam

Dr Lubna Alam

STAFF PROFILE

Position

Associate Professor

Faculty

Faculty of Business and Law

Department

BL Deakin Business School

Campus

Melbourne Burwood Campus

Qualifications

Doctor of Philosophy, University of Canberra, 2014

Contact

lubna.alam@deakin.edu.au
+61 3 924 68449

Biography

Lubna Alam is an Associate Professor in the Department of Information Systems and Business Analytics in Deakin Business School. Prior to joining at Deakin, Lubna worked at the University of Canberra. Central to her research is a focus on the nature of emerging, often disruptive, social information systems (e.g. social media, crowdsourcing, mobile technologies) and their impact on individuals and organisations, with a particular focus on public sector and not-for-profits. 

Lubna's current research topics include social media in government, crowdsourcing motivation, relational governance, digital transformation, service innovation, business value of information and competitive advantage, AI and user requirements. Her research has been published in leading international journals such as Information Systems Journal, Scandinavian Journal of Information Systems, Pacific Asia Journal of Information Systems and Australasian Journal of Information Systems. She was awarded Vice-Chancellor's Excellence Award for Outstanding Contribution to Student Learning in 2012 and Dean’s Emerging Research Leader award in 2016 at University of Canberra.

Read more on Lubna's profile

Research interests

  • Crowdsourcing and Social media in government and NFPs
  • Digital transformation of services and innovation
  • Motivation and relational governance
  • User requirements 
  • Emerging technlogies (e.g. mobile apps, AI) and its impact

Affiliations

  • Member, Australian Computer Society (ACS). 
  • Member, Association for Information Systems(MAIS).

Teaching interests

  • Business value of Information
  • Social Media and Social Informatics
  • Business Information Systems

Awards

  • Dean’s Emerging Research Leader Award, University of Canberra, 2016.
  • Best Paper Award, First Place: Alam, S.L. and Campbell, J., "Crowdsourcing Motivations in a not-for-profit GLAM context: The Australian Newspapers Digitisation Program", Twenty-Third Australasian Conference on Information Systems, Twenty-Third Australasian Conference on Information Systems, 2012.
  • VC’s citation for outstanding contribution to student learning, University of Canberra, 2012.

Publications

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2017

Temporal motivations of volunteers to participate in cultural crowdsourcing work

S Alam, J Campbell

(2017), Vol. 28, pp. 744-759, Information systems research, Providence, R.I., C1

journal
2016

Understanding the temporality of organizational motivation for crowdsourcing

S Alam, J Campbell

(2016), Vol. 28, pp. 91-120, Scandinavian journal of information systems, Atlanta, Ga., C1-1

journal

Interactions on government Facebook pages: an empirical analysis

S Alam

(2016), pp. 1-10, ICIS 2016 : Digital innovation at the crossroads : Proceedings of the 37th International Conference on Information Systems 2016, Dublin, Ireland, E1-1

conference

Empirical analysis of posts and interactions: a case of Australian Government Facebook pages

S Alam

(2016), Vol. 8, pp. 91-110, Pacific Asia journal of the Association for Information Systems, Atlanta, Ga., C1-1

journal
2015

Social architecture: an emergency management case study

A Gill, S Alam, J Eustace

(2015), Vol. 19, pp. 23-40, Australasian journal of information systems, Wollongong, N.S.W., C1-1

journal
2014

Examining cultural volunteer crowdsourcing technology: an appropriation perspective

S Alam, J Campbell

(2014), pp. 1-10, ICIS 2014 : Building a better world through information systems : Proceedings of the International Conference on Information Systems, Auckland, New Zealand, E1-1

conference

Using social architecture to analyzing online social network use in emergency management

A Gill, S Alam, J Eustace

(2014), pp. 1-12, AMCIS 2014 : Smart sustainability: the information systems opportunity : Proceedings of the 20th Americas Conference on Information Systems, Savannah, Ga., E1-1

conference

A case study of instructor scaffolding using Web 2.0 tools to teach social informatics

C McLoughlin, S Alam

(2014), Vol. 25, pp. 125-136, Journal of Information Systems Education, C1

journal
2012

Crowdsourcing motivations in a not-for-profit GLAM context : the Australian newspapers digitisation program

S Alam, J Campbell

(2012), pp. 1-11, ACIS 2012 : Location, location, location : Proceedings of the 23rd Australasian Conference on Information Systems 2012, Geelong Victoria, E1-1

conference

Understanding user participation in Australian Government tourism Facebook page

S Alam, A Diamah

(2012), pp. 1-11, ACIS 2012 : Location, location, location : Proceedings of the 23rd Australasian Conference on Information Systems 2012, Geelong Victoria, E1-1

conference
2011

The public facebook: a case of Australian government facebook pages and participation

S Alam, D Walker

(2011), pp. 1-12, ACIS 2011: Identifying the Information Systems Discipline : Proceedings of the Australasian Information Systems 2011 Conference, Sydney, Australia, E1-1

conference

Tweeting government: a case of Australian government use of twitter

S Alam, R Lucas

(2011), pp. 995-1001, DASC 2011 : Proceedings of the 2011 IEEE Ninth International Conference on Dependable, Autonomic and Secure Computing, Sydney, Australia, E1-1

conference

Some ethical considerations for Gov 2.0 using Web 2.0

S Alam, R Lucas

(2011), pp. 1078-1083, DASC 2011 : Proceedings of the 2011 IEEE Ninth International Conference on Dependable, Autonomic and Secure Computing, Sydney, Australia, E1-1

conference
2010

Using digital tools to connect learners: Present and future scenarios for citizenship 2.0

S Alam, C Mcloughlin

(2010), pp. 13-24, ASCILITE 2010 - The Australasian Society for Computers in Learning in Tertiary Education, E1-1

conference
2009

Using social software to support assessment tasks in information systems: trialing wiki and blog technologies

S Alam, J Campbell

(2009), Vol. 11, pp. 1-28, Journal of informatics education research, Statesboro, Ga., C1-1

journal
2008

To wiki or to blog: Piloting social software technologies for assessment in a large first year information systems class

S Alam

(2008), pp. 21-30, ACIS 2008 Proceedings - 19th Australasian Conference on Information Systems, E1-1

conference
2005

Engaging our overseas graduate IT coursework community: Developing communication and critical thinking skills

L Alam, P Collings

(2005), pp. 5-9, ASCILITE 2005 - The Australasian Society for Computers in Learning in Tertiary Education, E1-1

conference

Funded Projects at Deakin

No Funded Projects at Deakin found

Supervisions

No completed student supervisions to report