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Dr Van-Hau Trieu



Senior Lecturer


Faculty of Business and Law


Deakin Business School


Melbourne Burwood Campus


Doctor of Philosophy, University of Queensland, 2016
Master of Information Management & Systems, Monash University, 2010

+61 3 924 46878


Van-Hau Trieu is a Senior Lecturer (equivalent to an Assistant Professor) in the Department of Information Systems and Business Analytics, Deakin Business School. Van-Hau undertakes research in two areas. The first area focuses on how effectively organizations use IT. For example, Van-Hau examines the conditions under which organisational resources can promote positive outcomes for effective use, improved decision-making performance, and business value. The second area focuses on the organisational and societal impacts of IT. For example, she investigates ways to improve the responsibilities and ethics in use of IT. Van-Hau 's work has appeared in Decision Support Systems, IT & People, and MIS Quarterly. Over the years, Van-Hau has presented numerous reseearch papers at international conferences including ICIS, ECIS, and PACIS. 

Van-Hau is the organising conference chair for Australasian Conference on Information Systems (ACIS) 2022 and has served repeatedly as a Track Chair for ACIS, and Associate Editor for ICIS and PACIS.

Van-Hau works with stakeholders from diverse backgrounds and industries to establish linkages with their organisations. She has worked with research participants and partners from a range of professional, cultural, and educational backgrounds including Faculty Deans and Heads of Schools in academic workplaces, as well as Chief Information Officers, Executive Managers, and Directors from government and industry groups including multinational consulting firms and banks.

Before her PhD, Van-Hau worked in information system development and consultant team in Tinhvan JSC, one of the leading IT organisations in Vietnam. She also had experience managing integrated e-library systems at Hanoi University Library Center. Van-Hau is a member of the Association for Information Systems, and the Academy of Management.

Read more on Van-Hau's profile

Career highlights

Research interests

  • Effective Use of IT
  • Responsible Use of IT
  • Data Work
  • Business Intelligence and Business Analytics
  • Artificial Intelligence


  • Member, Association for Information Systems (AIS).
  • Ad-hoc Reviewer, Information & Management (IM).
  • Ad-hoc Reviewer, Journal of Information Technology (JIT).

Teaching interests

  • Responsible Artificial Intelligence
  • Business Requirements Analysis
  • Data Warehousing and Business Intelligence


- 2017 ACM SIGMIS Doctoral Dissertation Award (Also known as the ICIS Doctoral Dissertation Award). The ACM SIGMIS Doctoral Dissertation award is the top global award for dissertations in the information systems field.

- 2021 International Education Association of Australia (IEAA) Best Practice Award - International Students to Responsible Information Systems Professionals

- Outstanding Reviewer, Information & Management 2018

- Outstanding Reviewer, Journal of Business Research 2018


Filter by


Applying and Extending the Theory of Effective Use in a Business Intelligence Context

Van-Hau Trieu, Andrew Burton-Jones, Peter Green, Sophie Cockcroft

(2022), Vol. 46, pp. 645-678, MIS Quarterly: Management Information Systems Quarterly, Minneapolis, MN, C1

journal article

Employee's Unauthorized Disclosure of Organizational Information on Social Media: The Role of Emotions and Boundary Permeability

Van-Hau Trieu, Vanessa Cooper, Dinithi Pallegedara

(2021), pp. 1-9, ICIS 2021 : Proceedings of the 42nd International Conference on Information Systems, Austin 2021, Austin, Texas, E1


Decision-making performance in big data era: the role of actual Business Intelligence systems use and affecting external constraints

T Trieu, Sophie Cockcroft, Arif Perdana

(2018), pp. 1-11, ECIS2018 : Proceedings of the Twenty-Sixth European Conference on Information Systems, Portsmouth, Eng., E1-1


IT use: Notes from a journey from use to effective use

A Burton-Jones, M Bremhorst, Fang Liu, V Trieu

(2017), pp. 219-236, The Routledge Companion to Management Information Systems, London, Eng., B1-1

book chapter

Getting value from Business Intelligence systems: a review and research agenda

V Trieu

(2017), Vol. 93, pp. 111-124, Decision support systems, Amsterdam, The Netherlands, C1-1

journal article

A model of the production of representational fidelity: an investigation in the business intelligence system context

T Trieu, Andrew Burton-Jones

(2017), Vol. 2017, 2017 AOM: Academy of Management Annual Meeting Proceedings, Atlanta, Georgia, E1-1


Extending the theory of effective use: the impact of enterprise architecture maturity stages on the effective use of business intelligence systems

T Trieu

(2013), Vol. 2, pp. 1649-1659, ICIS 2013 : Proceedings of the 34th International Conference on Information Systems : Reshaping Society Through Information Systems Design, Milan, Italy, E1-1


Assessing website performance in the line of the IS Impact model

T Trieu

(2012), pp. 1-10, PACIS 2012 : Proceedings of the Pacific Asia Conference on Information Systems, Ho Chi Minh, Vietnam, E1-1


Funded Projects at Deakin

Industry and Other Funding

Educating workers and building union through technology.

Dr Van-Hau Trieu

The Union Education Foundation

  • 2020: $4,088
  • 2019: $6,132


No completed student supervisions to report