Division of Student Administration

The Division of Student Administration (DSA) supports students throughout their time at Deakin through applications, enrolment, fees, assessment and graduation.

Our focus

We create and sustain simple, efficient and innovative administrative services for all our students and staff. Our division ensures students enjoy a seamless experience, enabling students to focus on their studies and success.

Our services

Help for students

Our Student Central team are the first port of call when students need answers. They are available via phone, web-chat or face to face at our Student Central sites on each campus.

They assist students with all enquiries, including fees, enrolment, timetables, exams, results, lost property and more.

Find out more about Student Central.

Deakin's Disability Resource Centre (DRC) promotes inclusion and access. We provide advice and support inclusive teaching and learning practice, and deliver information and services for students when a disability, health or mental health condition affects study or participation in university life.

We can assist with accessible parking, assistive technology and interpreters. A dedicated team of Disability Liaison Officers support and guide students throughout their time with Deakin.

Find out more about disability services at Deakin

Student Management Systems

Our Student Information Systems team supports innovative and streamlined student systems for both students and staff.

Admissions and Recognition of Prior Learning

Our Admissions and recognition of prior learning (RPL) team coordinate all admission, selection and RPL processes including the liaison with the Victorian Tertiary Admissions Centre (VTAC).

Enrolments and Placements

The Enrolments and placements team manage the student enrolment record and the enrolment and re-enrolment processes as well as the University placement system, InPlace.

Fee and Scholarships

We administer all scholarships, loans, grants, financial assistance and course fees. We take our responsibility in assisting students to manage the financial aspects of study very seriously.

Assessments, Exams and Results

We manage student examinations on our campuses and around the world. We also manage results release.

Graduations and Events

Our Graduations and Events team manage professional and enjoyable graduation ceremonies and other events. They also offer exam supervision for students of other universities and for commercial clients.

Quality - Information, Curriculum and Communication

We are responsible for curriculum and timetable systems, student communication, digital information and reporting and analytics for the Division.

Contact us

Office of the Executive Director Academic Registrar

Acting Executive Director and Academic Registrar
Rebecca Bone
+61 3 5227 8063
Email Rebecca Bone

Executive Assistant
Kim Brown
+61 3 9246 8107
Email Kim Brown

Senior Project Officer
Steve Cowan
+61 3 9244 6234
Email Steve Cowan

Manager - Business Support Services
Lynn Mann
+61 3 5227 3202
Email Lynn Mann

Student Administration Services

Ross Buchan
+61 3 9246 8108
Email Ross Buchan

Manager - Enrolments and Placements
Andrea Robinson
+61 3 5227 2822
Email Andrea Robinson

Manager - Examinations, Assessments and Results
Michael Tuckley
+61 3 9246 8003
Email Michael Tuckley

Manager - Graduations, Events and Client Services
Kaine Leonard
+61 3 5227 3422
Email Kaine Leonard

Student Information Services and Systems

Christine Gemci
+61 3 9246 8022
Email Christine Gemci

SMS Improvements and Curriculum Manager
Angela Fielding
+61 3 9246 8021
Email Angela Fielding

Operational Support and Data Integrity Manager
Victor Chan
+61 3 9244 5390
Email Victor Chan

Admissions, Recognition of Prior Learning and Student Finances

Group Leader - Admissions and Recognition of Prior Learning
Penny Davidson
+61 3 924 46339
Email Penny Davidson

Manager - Student Finance
Pam Pritchard
+61 3 5227 2342
Email Pamela Pritchard

Quality - Information, Curriculum and Communication

Manager - Quality - Information Curriculum and Communication
Eli Todorovski
+61 3 5227 2237
Email Eli Todorovski

Operations Manager - Curriculum and Course Information
Amber Elliott
+61 3 9246 8404
Email Amber Elliott

Manager - Performance Reporting and Analytics
Carmen van den Bogaard
+61 3 9244 5449
Email Carmen van den Bogaard

Manager - Digital Communication and Information
Cuirwen Whelan
+61 3 5227 1143
Email Cuirwen Whelan