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Providing feedback or reporting a complaint

If you, or another interested party, have feedback or a complaint about a research project at Deakin, please fill out the form below.

Project details

Please provide as much detail as possible about the project, including the reference number, title and researcher names from the Plain Language Statement. If you don't have these details, you can still submit the form.

Required fields are marked with an asterisk (*).

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Would you like us to contact you regarding your feedback/complaint? * Deakin University is collecting your personal information on this form for the primary purpose of responding to your feedback/complaint. You are not required to share your name or contact details, however if this information is not provided, Deakin may not be able to contact you if further information is needed to investigate the matter or respond to you. Deakin manages personal information it holds, including requests by individuals for access to their personal information, in accordance with the Privacy and Data Protection Act 2014 (Vic). Deakin's Privacy Policy may be viewed on Deakin's Policy Library. Information on privacy at Deakin is available here. Questions about privacy may be directed to the Privacy Officer on (03) 5227 8524 or by email to privacy@deakin.edu.au.

Complaints handling process * Researchers who receive a complaint about their project will report that complaint to Research Ethics and Integrity in writing as soon as possible. Where the complaint is submitted using this form, it will be received by Research Ethics and Integrity. Follow up (where requested) will be provided as soon as possible. Where required, advice or additional information may be sought from the Principal Investigator, Specialist Advisers or overseeing Committee Chairs. For matters relating to the conduct of an approved Deakin project, the Principal Investigator will be given an opportunity to respond to the complaint. A report including how the matter was resolved and any recommendations will be prepared for the overseeing Committee, who may make additional recommendations. A comprehensive record of complaints will be held by Research Ethics and Integrity.