MMH250 - Workplace Conflict Resolution


2023 unit information

Enrolment modes: Trimester 1: Burwood (Melbourne), Waterfront (Geelong), Online
Trimester 2: Online
Credit point(s): 1
Previously coded as: MMH350, MMM350
EFTSL value: 0.125
Previously: Workplace Counselling and Negotiation

For students commencing courses M300, D301, D321, D322, D325, D338, D366, D385 or D388 from Trimester 1 2016: MMM132

Corequisite: Nil
Incompatible with: MMH350
Study commitment

Students will on average spend 150 hours over the teaching period undertaking the teaching, learning and assessment activities for this unit.

Scheduled learning activities - campus

1 x 1 hour class + 1 x 2 hour seminar per week

Scheduled learning activities - online

1 x 1 hour recorded online class + 1 x 2 hour online seminar per week


This unit will focus on the development of skills in negotiation, mediation, advocacy, counselling and coaching/mentoring.  It will bring together a number of 'hands-on' applications used in the workplace. These include activities based around current employee relations issues, performance management and other Human Resource Management (HRM) topics. The unit will be based on Australian and American theory and practice. In addition to the literature base, seminar activities will include case study exercises and role plays.

Hurdle requirement

Hurdle requirement: achieve at least 50% of the marks available on the end-of-unit assessment to evidence a minimum proficiency in the aligned learning outcomes included in this unit.  

Unit Fee Information

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