Our research

At QPS, we strive to be a world leader in health service research – particularly translational research, which focuses on clinical care, quality and risk management. Our research priorities are on patient safety, the patient experience and improving the productivity of the health workforce.

The Centre for Quality and Patient Safety Research is uniquely positioned within academic and health care environments to identify and rapidly respond to emerging complex care and quality patient issues.

Professor Maxine Duke

Director, QPS

Our research in action

Our researchers lead a range of interrelated programs, which are organised into three strategic priority areas:

Patient experience

Our research investigates patients' and family members' experiences of health services. Patient experience is a central pillar of quality in health care.

Read more about our patient experience research

Patient safety

This program of research focuses on patient safety and minimising harm. The overall goal is to improve the safety and quality of healthcare.

Read more about our patient safety research

Health workforce

We are focused on developing and evaluating innovations to improve the capacity, responsiveness and productivity of the health workforce.

Read more about our health workforce research

Our research objectives

We aim to have a positive impact on patient care through the translation of knowledge into the real world and a sustainable, collaborative research capacity.

Our objectives are to:

  • produce world-leading research that has a positive impact on communities
  • directly impact the quality, safety and experience of patient care
  • build on strategic local, national and international collaborations
  • build sustainable research capacity.

Our collaborations to improve health care

We are working with Eastern Health, Epworth HealthCare and SmartWard to use technology to improve the quality and safety of care delivery. SmartWard has developed a sophisticated, multi-functional technology solution designed to support clinicians (nurses in particular) in the delivery and documentation of patient care in acute environments.

The multi-staged research is focused on ensuring the tool:

  • is usable by nurses
  • reflects the complexity of nursing work
  • is flexible and robust enough to deal with frequent disruptions to nursing workflow
  • is acceptable to nurses.


The QPS' partnership network is the first fully coordinated collaboration of its kind in Australia. The goal of this innovative network is to facilitate applied multidisciplinary and multi-site research.

Learn more about our partnerships