View our support services, learn about their benefits and how to access them.
Academic support officer
The academic support officer will guide you to develop the necessary study skills to excel in your course. They will help you prepare for assessments as well as further develop your abilities to write, plan and take effective notes.
With the support of the academic support officer, you can:
- Understand your assessment tasks
- Gain feedback to help you plan, write and revise your work
- Develop strategies to help you improve and develop your study skills
- Access referencing support
You can sign up for one-on-one and/or small group sessions. If you are off campus, you can also book sessions to work together remotely over zoom or email.
Indigenous tutorial network (ITN)
The ITN provides tutorial services to Aboriginal and Torres Strait Islander students enrolled at Deakin. The ITN program is funded to employ qualified tutors to provide academic support to students enrolled across Deakin. While we do focus our support on students who are needing foundational support, we are also available to work with any student to reach their academic goals. Support can include:
- academic writing skills
- referencing support
- assessment planning
- content-specific feedback on assessment
- consolidating understanding of unit content material.
If you have any queries contact the ITN coordinator on email@example.com or (03) 5227 3803.
Aboriginal and Torres Strait Islander students can contact the scholarships team for help with scholarship applications, supporting documents (such as reference letters and confirmation of Aboriginality) and to find out what scholarships are available.
(03) 5227 3181
Social and emotional wellbeing counsellor (SEWB)
First Nations students can access a SEWB counsellor on Tuesdays, Wednesdays and Thursdays at Geelong Waurn Ponds Campus.
Please book an appointment online or call (03) 9244 5577.
Our travel team organises all administrative tasks for NIKERI Institute enrolled students in respect to travel. You will be informed of your flight details one week prior to your intensive. To make any amendments to your travel details, please ask the travel staff for an amendment form and complete three days prior to arriving.
(03) 5227 3181
If you have not been contacted by the Thursday prior to your intensive, please contact the travel team:
(03) 5227 3622 or
0417 102 872 after hours as soon as possible.
The enrolments team assists students with course information, enrolment requirements, as well as unit information for NIKERI Institute enrolled students.
(03) 5227 3181
Kitjarra offers limited single and shared accommodation for you to stay during your intensives. The facility is staffed from 8am until midnight with a kitchen and dining hall that serves breakfast, lunch and dinner. You will receive an email prior to your arrival, asking for any specific dietary requirements.
(03) 5227 2503
Language and learning assistance is available to students throughout their university education. These skills include: efficient time management, academic reading along with competent essay and thesis writing.
For more information, please make a booking at study support.
To support you on intensive, you have access to two NIKERI Institute computing laboratories and computers at Kitjarra residences. These facilities are supported by local IT staff and Deakin IT help services. Assistance and support with laptops, PC's, tablets and smart phones ensures that you are fully supported in this teaching and learning environment.
Deakin offers many services to help support you in your course. This includes:
- DeakinSync (your personalised dashboard that keeps you connected to Deakin and in control of your learning)
- Deakin Anywhere (which allows you to connect, share and collaborate anywhere you are, at any time, on any device using Skype for Business resources, OneDrive and SharePoint).
To ask a question or to raise an IT ticket, please view our digital essentials guide.
The library is available for all students studying at NIKERI Institute and Deakin wide. You can borrow books online and in person, contact a librarian, access journal articles, essays and books, renew borrowed items and much more.
To have a virtual online tour, please view the library.
The Disability Resource Centre provides support to students who have a disability or medical condition. Services provided include advice and advocacy, coordination of alternative study materials, note-taking and interpreting and alternative examination arrangements. Services are coordinated to meet the individual needs of students.
For more information, please view disability support.
Deakin prides itself on inclusion for all students and offers various supports to those that work and study at the University.
For more information, view Deakin LGBTIQ+.
Health and wellbeing
Student counsellors and psychologists provide a confidential and professional service for students. Counselling focuses on students' needs to maximise their tertiary education experience and assists students in solving problems, developing new skills and resolving developmental issues. Counselling can assist with interpersonal relationships, family and social problems where these are affecting a student's study.
For more information or to make a booking , please visit counselling and psychological support.
Deakin's multifaith chaplains deliver an important link for staff and students between the wisdom and guidance offered by all religions and the diversity of beliefs. It is not necessary to belong to any religious faith in order to use the chaplaincy services.
For more information, please visit spiritual wellbeing.
Campus nurses provide a free and confidential health service for all students. Doctors are also available by appointment - these consultations are bulk billed. A current Medicare card or health insurance details (international students) is required when seeing a doctor.
For more information, please visit Deakin Medical Centre.
Career development and employment unit
Students at Deakin have access to professional careers coaches, careers information resource centres and a range of skill-development workshops and employer liaison activities to help prepare students to make the transition to employment after graduation.
For more information, please visit career planning.