Counselling
We offer free and confidential short-term counselling to all Deakin students.
Feeling low, stressed or overwhelmed? We offer short-term counselling to all Deakin students. For our GIFT City Campus students, we have partnered with Workplace Options (Student Assistance Program) to provide this service.
The service is:
- free to Deakin GIFT City Campus students
- confidential
- available in English and in local languages
- available 24 hours a day, 7 days a week, 365 days a year
- accessible via phone, video chat and face-to-face locations.
The service also connects you to local resources to help you manage your emotional, practical or physical needs.
Counsellors are accredited and bound by professional standards regarding confidentiality. Information provided to them will not be shared with Deakin.
If you experience any difficulties accessing Workplace Options, please contact Student Central.
Ask Counselling
We know that being a uni student isn’t always easy, so it’s crucial that you look after yourself while you study and focus on your wellbeing as well as your grades.
If you find yourself struggling with study issues, personal problems or your mental health, asking for help is a positive act. Deakin offers several services, including one-on-one counselling if you’d like to talk with someone. But if this feels a bit daunting, a great first step is to visit our Ask Counselling blog.
How does Ask Counselling work?
Ask Counselling is an online resource that offers support and advice on emotional and psychological issues from our Counselling and Psychological Support team of student mental health experts in Australia. You can:
- browse existing questions and answers
- post your own question for a personalised reply.
Ask Counselling is a resource of real questions asked by current Deakin students. Anything you read about on Ask Counselling has been a problem faced by someone like you – a student feeling overwhelmed, alone or unsure.
What kinds of questions can I ask?
You can ask anything. There’s a huge range of topics to explore, including anxiety, loneliness, family problems, online study and exams. They’re all categorised by topic, so you can easily find the area you’re interested in.
You could start by reading the existing discussions and then post your own question if you want specific advice. A Deakin counsellor will respond within 72 business hours with a tailored reply to your issue.
Will my name be published?
No, your name won’t be published. We do publish the questions and answers on Ask Counselling so that others can benefit too – but it’s all anonymous, so no one will know what you’ve asked.
What if I want to talk with someone one-on-one?
Ask Counselling is not a 24-hour service for students in crisis. If you need immediate emergency help, you should book an appointment with our GIFT City Campus counselling (see above) or contact the Jeevan Aastha Helpline on 1800 233 3330 (toll free).
Please note: due to legislation and professional standards, the Deakin counselling team in Australia is unable to provide counselling and therapeutic advice to students located at the GIFT City campus.