Counselling and Psychological Support

Offering free confidential psychological support to Deakin students, our counsellors are all highly skilled psychologists and social workers.

Support for students during COVID-19

Counselling and Psychological Support (CAPS) is still available to Deakin students located in Australia, through both phone and video appointments. Book a free appointment online

You can also visit our Ask Counselling online resource.

Deakin is continuing to review and monitor the coronavirus situation as it unfolds. Please refer to Deakin coronavirus FAQs for the most up-to-date information.

About our service

We will work with you to understand and manage issues that are impacting on your ability to reach your potential. Our service provides short-term psychological support. Where presenting issues may require long-term therapy or specialist help, a referral will be made to community-based services.

CAPS is available to students located within Australia. If you reside overseas, please contact your local health practitioner for further advice and support.

If you are overseas for a study tour or study abroad, please contact Deakin Student Mobility Office for further advice on local support options.

Find out more about us, including how to make an appointment, what to expect in your first session, and information about confidentiality, privacy and eligibility.

Contact details

You can book a telehealth appointment online or call your local Health & Wellbeing Centre at the number below.


03 9244 6300 03 9244 6300

03 9244 5577 03 9244 5577

Level 1, Building LC, Elgar Road.

Waurn Ponds

03 5227 1221 03 5227 1221

Building jb, level 2


03 5247 9312 03 5247 9312

Level 2, 1 Gheringhap Street


03 5563 3256 03 5563 3256

Building B, lower level

After hours support is available from a range of services

24-hour support is available for a range of services.

Online Help 

Ask Counselling a question about psychological and emotional issues

Other Telephone and Chat Counselling Services


Lifeline (all ages)

Telephone counselling 13 11 14 (Open 24 hours 7 days a week)

Support Chat  (Open 7 pm - 4 am  7 days a week)


1800Respect: Sexual Assault & Family/Partner Violence Crisis Counselling (all ages)

Telephone Counselling 1800 737 732 (Open 24 hours 7 days a week)

Online Counselling (Open 24 hours 7 days a week)


Beyondblue (all ages)

Telephone Counselling 1300 22 4636 (Open 24 hours 7 days a week)

Chat (Open 3 pm - 12 am 7 days a week)


eheadspace (for ages 12 - 25)

Telephone counselling 1800 650 890 (Open 9 am - 1 am 7 days a week)

Chat  (Open 9 am - 1 am 7 days a week)

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