Bb Collaborate Ultra

Mobile Supported

Bb Collaborate Ultra is a synchronous communications tool that can facilitate communication and collaboration between staff and students.

Conditions of Use

Bb Collaborate is an externally hosted platform for on-line learning and collaboration. When you use Bb Collaborate your information, including any personal information you provide, will be disclosed to Bb Collaborate to be stored in its datacentres around the world. This will include your image, voice, or identifying information in readable format (Personal Information).

When you upload information to Bb Collaborate you are consenting to any Personal Information you include being disclosed to Bb Collaborate.

Bb Collaborate’s datacentres may be located in countries which do not have privacy protections comparable to that in place in Victoria. In particular, you may have no right of redress for an interference with your privacy committed overseas and the datacentre may be subject to a foreign law that compels the disclosure of Personal Information to a third party (e.g. a government or law enforcement authority).

You are responsible for Personal Information that you post to Bb Collaborate. Posting refers to making files, texts, chats, audio, video or any other form of data available on Bb Collaborate including by way of uploading or direct recording. You must remember that Personal Information that identifies you or another individual will be viewed by other users, and may be collected and used by other users of the site. It may also be accessed by administrators and technical support staff employed or engaged by Deakin or by Blackboard. Please exercise caution in posting Personal Information.

You must not post Personal Information about another person (including, without limitation, addresses, telephone numbers, email addresses, photographs or recordings of individuals) without their consent.

You are encouraged to review Blackboard Collaborate’s privacy policy at

Note: This usage disclaimer will appear every 120 days.


In order to use the accessibility features in Bb Collaborate Ultra, you must meet the following system requirements:

  • For the best experience, use Google Chrome
  • For the best Bb Collaborate Ultra experience with your screen reader, use Internet Explorer and Jaws on Windows, and Safari and VoiceOver on a Mac.

For more information about Accessibility in Bb Collaborate Ultra refer to the Accessibility Guide.

First time users

As Bb Collaborate Ultra is entirely web-based, there is no software to install.

The online environment is great for networking and getting to know one another, and the rules of common courtesy or ‘netiquette’ apply here as they do in any classroom or public area.
If you are having difficulties setting-up your microphone, speakers, or headset, contact the IT Service  Desk.

Set up your microphone and camera

For a better audio signal, we recommend using an external microphone and external speakers. Common PC microphones do not work in a Mac microphone jack, so USB microphones are preferred. You can get headsets from any store selling electronic or audio visual equipment.

When you join the Bb Collaborate Ultra session, you can set up your camera and microphone and check that the speaker and microphone volumes are configured correctly.

If the session you're joining is not yet opened, you can use this room to check your audio. When you're on the page, click on Join from a browser. Enter a name and click on Join Session.

  1. Open the Collaborate panel Collaborate Panel on the bottom right hand side of your screen.
  2. Click on My Settings.
  3. Then, click on the Set Up your Camera and Microphone.
  4. Choose the microphone you want to use. It tells you that you sound great when it is receiving your audio. Select Yes, it's working.
  5. Choose the camera you want to use. It tells you that you look great when it is receiving your video. Select Yes, it's working.
  6. You can adjust your speaker and microphone volume by dragging the button.

Note: Even though it is possible for multiple people to talk at the same time, it is recommended that you release the Talk button each time you have finished speaking to avoid a possible echoing effect.

Access & recording


You can access Bb Collaborate Ultra through your unit. Below are the instructions to access Bb Collaborate session.

  1. Go to your unit site.
  2. Click on the Content link on the navigation bar.
  3. Go to the module where the Bb Collaborate Ultra link is created.
  4. Click the name of the session and select Join session.
    Note: You will not be able to join session that is locked or expired.
  5. The Bb Collaborate Ultra session will open. Note: A Disclaimer may pop up. You’re required to accept this Disclaimer. It will appear every 120 days.
  6. Your name, along with other participants/moderators, will be listed in the Attendees list.


It is up to the teaching staff to decide if the session is recorded. If the session is recorded, you are able to access the recording once it is available.

  1. Go to your unit site.
  2. Click on the Content link on the navigation bar.
  3. Go to the module where the Bb Collaborate Ultra link is created.
  4. Click the Menu link located on the top left hand side and click on Recordings.
  5. Click on Show Recent Recordings and select Show Recordings In A Range to filter for recordings.

Mobile devices

You can choose to join the Bb Collaborate Ultra session using your mobile devices.

Join a session using mobile devices

  1. Login to CloudDeakin and go to your unit site.
  2. Click on the Content link on the navigation bar.
  3. Go to the module where the Bb Collaborate Ultra link is created.
  4. Click the name of the session.
  5. Your session will open in the browser.

As a Participant

Note: In general, staff are moderators and students are participants by default. The following are the guides on using Bb Collaborate Ultra as a participant.

Audio & Video Panel

This panel lets you participate in conversations during the session, raise your hand for a question, and step away from a session.

Share audio

  1. Click the Share audio Collaborate Panel icon and speak into the microphone.
  2. When you are finished talking, click the Sharing audio, select to mute icon to release the microphone and allow another person to speak.

Step away from a session

If you want to step away from the session temporarily, click My Status and Settings My Settings then select Away. When you return, click on I'm back!.

Raise hand

  1. If you wish to ask a question during the session or get the Moderator’s attention, you can click on the Raise hand Raise hand icon. A number (1, 2, 3 etc) will appear next to the icon to indicate the order in which hands were raised.
  2. A pop-up will appear for you to lower hand.

Collaboration panel

The Collaboration panel Collaborate Panel has four panels: Chat panel, Attendees panel, Share Content and My Settings.

Chat panel

The Chat panel is where you can send and receive chat messages. You can send your message to everyone in the session (All) or just moderators.

Public chat (send to everyone)

  1. Ensure that you’re in the Chat panel.
  2. Click on Everyone.
  3. Type your message in the message text field at the bottom the screen.
  4. Press Enter key in your keyboard to send.
  5. The message will then appear in the conversation area.

Private chat

Note: Moderators may supervise private chats.

  1. Ensure that you are in the Chat panel.
  2. Search for the person who you wish to send chat to.
  3. Type your message in the message text field.
  4. Press Enter key in your keyboard to send.
  5. The message will then appear in the conversation area.

Attendees panel

The Attendees panel provides a list of all participants in the session. It indicates when participants have control of the microphone.

Share Content panel

If you have the correct permissions, you are able to write on the whiteboard.

Annotations tool

Document view settings

  • Pan: Move the whiteboard or shared file on the page.
  • Zoom and Fit: Zoom in and out of the page or adjust the view to fit the page or width.


  • Drawing, Brush, and Eraser:   Draw freehand on the page with various colors, thickness, and opacity.   Select the eraser to remove annotations. You can erase parts of a   freehand drawing with the eraser or select the Delete icon to delete the whole drawing.
  • Text: Add text directly on the page.   You can move, edit, and change the text and select the font, size,   alignment, and color of the text.
  • Shapes: Choose Line, Arrow, Rectangle, Ellipse, Polygon, and Polyline. Each shape has its own settings to change the color, width, opacity, and more.
  • Clear Annotations: Annotations are   saved in the session. You can share something new, go to a new slide, or   stop sharing. The annotations remain. Moderators can use Clear Annotations to delete all annotations from all pages.
  • Highlighter: Select areas on a   shared file to highlight. As you highlight text on the page, an   additional menu opens. You can highlight, strikethrough, underline,   squiggle, or comment on the highlighted section. The highlighter is only available on shared files. It's not available on the whiteboard.
  • Pointer: There isn't a pointer option. Create an arrow with the Shapes tool. Move the arrow to point to different areas of the whiteboard.

Breakout rooms

Breakout groups are separate rooms from the Main room. Your unit chair can create breakout rooms to facilitate small group collaboration. Breakout rooms have their own private Audio, Video, Whiteboard, Application Sharing, etc., so the collaboration that takes place in a breakout room which is independent of the Main room and other breakout rooms.

Exit the session

When the session has finished, click on the Open Session menu Open Session menu in the top left-hand side of the window and click Leave Session (at the bottom left-hand side of the screen).

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