Digital setup
Student Connect
StudentConnect is the online system that manages your personal and enrolment details at Deakin. During your study, it’s where you can change your enrolment by adding or withdrawing from units, check and pay your fees, and view your results. You can also change your details in StudentConnect, like your preferred name, address and phone number.
DeakinSync
DeakinSync is the online system that manages your learning at Deakin. It’s where you will access your unit sites, which include your course materials, learning modules, assessment information and message boards for communication with unit staff and fellow students. After you’ve enrolled in your units, your unit sites will appear as tiles in the centre of your DeakinSync homepage. They generally become active one week before the study period starts.
DeakinSync also includes resources such as a news feed, links to support services and a progress bar which shows your progression in your course.
You can access both StudentConnect and DeakinSync in your internet browser, so spend some time browsing these systems and add them to your bookmarks.
Your Deakin email and the university calendar
As a Deakin student, you receive your own Deakin email address. Your Deakin email address is your username/student number followed by @deakin.edu.au. For example, if your username is S00001234, your email address will be S00001234@deakin.edu.au.
All official correspondence from Deakin will come to your Deakin email address, so it’s essential you check your email every few days so you don’t miss something important. You will also receive unit-related communication (which may be important for an assessment or to pass your unit), as well as other updates in relation to your enrolment or fees.
You can access your Deakin email in several different ways, including from DeakinSync (the ‘email’ button is in the top right-hand corner), using Microsoft Outlook in the program (download from our Software Library) or in your browser, or by adding your Deakin email account to your preferred mail app (e.g. IOS Mail, Android Mail and Windows Mail). You can also learn about forwarding your Deakin email to another email account.
Your Deakin email also has a handy calendar functionality, which means you can quickly and easily add all the important dates (teaching periods, exams, university shutdown etc.) related to your course and see them in one place.
Add the Deakin calendar to your email now
Multi-Factor Authentication
All Deakin student accounts must have Multi-Factor Authentication (MFA) applied to them. MFA is a special security measure: instead of just using a password, it requires you to input a combination of security information.
Deakin enforces MFA to protect all our accounts and data. We use an app to perform MFA to verify your identity when you log in to all Deakin applications (in addition to your username and password).
We also recommend you strengthen your passwords by using passphrases, and use a password manager to remember them.
Set up MFA on your devices now
Computing requirements
To make the most of your learning experience here at Deakin, you must comply with our computing, connectivity and capability requirements. The basic requirements for study at Deakin are access to a desktop computer or laptop, connectivity to the internet, and the capability to use our online learning environments.
So, your computer must be reliable and capable of meeting your learning needs. It requires an up-to-date operating system that can run a modern browser and programs, as well as access to the internet. It is unlikely a smartphone or tablet will be adequate to complete your studies. These devices may complement a computer, but you shouldn’t solely rely on them.
If you’re facing financial hardship and are unable to purchase a device, you can apply for financial assistance through Deakin.
Learn more about our computing requirements
Deakin Software Library
As a Deakin student, you have free access to many computer programs from the Deakin Software Library. You can download:
- the Microsoft Office suite (including Word, Excel, Powerpoint and Teams as well as 1TB of OneDrive cloud storage)
- Adobe Express (an online design app)
- Zoom (video conferencing software for viewing some course materials online such as lectures and seminars)
- Endnote (bibliographic software for referencing assignments).
You’ll need most of these programs, so download them and install them on your computer now.
Go to the Deakin Software Library
Generative AI tools
Generative AI (genAI) technology is an umbrella term for a range of tools that are able to create digital content from user prompts. It can be anything from human-sounding chatbots to predictive text on your phone. GenAI is changing the way we live, study and work: it's very likely you’ve used a form of it even if you weren’t aware of it.
As a student, it's important to understand how can you use genAI in an informed and critical way that is beneficial to your learning, as well as being aware of the risks and limitations of these tools. We have developed a range of resources that can help you understand the best ways of navigating these tools during your studies.
Read our guide to using genAI in your studies
Read the Library's guides and modules on genAI
Campus wi-fi
When you are on campus, you will have access to Deakin’s wi-fi network ‘eduroam’. Eduroam is a secure global roaming wireless network for the education sector, so you’ll also be able to access it at hundreds of other educational institutions around the world.
Connecting to eduroam is easy. On your device, open your wi-fi settings and search for Deakin Setup. Use your Deakin username and password to connect and follow the prompts.
If you’ve previously connected to eduroam but are having problems, you may need to ‘forget’ eduroam and re-connect. We also have a range of support articles to help you connect your device.
Printing on campus
To use the on-campus printers at Deakin with your devices, you will need to install PaperCut Mobility Print. Once you’ve installed PaperCut on your device, you can print to any on-campus printer.
Find your nearest on-campus printer
If you’re having issues with printing, scanning or copying, you can view FAQs and get help on the Print@Deakin support webpage.
Each month, your printing credit balance will automatically reset to $100. These credits will not carry over or accumulate from month to month. You’ll receive an email to warn you when you’re approaching your monthly limit.
To align with Deakin’s sustainability goals, we encourage you to only print when you really need to, print in black and white, make sure the printing is related to your study, and keep your use of printing reasonable and in alignment with our printing policy.