Exceptional circumstances are defined as circumstances which:
- are outside your control or temporary, uncommon, irregular or unusual, and
- can be corroborated through supporting documentation, and
- have a direct and significant impact on your ability to meet one or more of the eligibility requirements to receive the CPP.
In the case of your income test eligibility (either receipt of an income support payment and/or need to work test), your exceptional circumstance would apply to the evidentiary date range and the impact to your regular day to day life when undertaking their normal studies.
Exceptional circumstances fall into three categories:
- Disability requiring reasonable adjustments.
- Health and medical conditions (you).
- Acute personal and family life.
Please be aware carer responsibilities are not considered an exceptional circumstance unless it is uncommon, irregular or unusual.
Exceptional circumstances applications are referred to the Department of Education for final assessment and approval. Where possible, you should submit your exceptional circumstances application at least four weeks before your placement begins to allow sufficient time for assessment. The supporting documentation you provide will be critical to the assessment. Do not repurpose documents: it is best to obtain documentation written expressly to support your application for this payment.