Results frequently asked questions
Here are some answers to common questions we receive about results.
Tri 1/Sem 1, Tri 2/Sem 2 and Tri 3 2020 grading schema
To ensure that you are not disadvantaged in the context of the COVID-19 pandemic, the University has made temporary changes to its grading schema.
- Grade-only results will be given for failing grades to exclude these from internal WAM calculations. A three-point fail grade set allows for progress determinations such as conceded pass and last unit to complete.
- WN and XN grades will be excluded from WAM.
- Incomplete result (RIC) allows resolution of marks for units with learning activities delayed to a subsequent trimester by COVID-19 response requirements.
No, the schema still represents the full range of grades and marks (for passing units). A small number of units may issue an ungraded pass/fail result where this is appropriate to the learning outcomes.
Yes, required learning outcomes for courses or programs are not affected. Students must still achieve their approved learning outcomes to complete a unit and a course successfully.
No, the University’s Academic Board has determined that the new schema will be used across all Trimester 2/Semester 2 and Trimester 3, 2020, coursework units.
Yes, all units studied will be noted on your transcript and your Australian Higher Education Graduation Statement (AHEGS). The University will also note the disruption to study in 2020 on the AHEGS.
While some institutions use a Grade Point Average (GPA) Deakin uses a Weighted Average Mark (WAM). The WAM is weighted by taking into consideration the credit points of a unit and the result. Not all grades are used in the calculation of the WAM. The WAM is an internal (Deakin-only) calculation used to ensure that a student remains in good academic standing while they are studying; it may also be used for other purposes such as the awarding of University Awards and Prizes or identification of Distinction or Honours achievement levels in some courses.
No, Deakin does not publish WAMs on transcripts or AHEGS so this Trimester/Semester will be no different, WAMs will not form part of academic transcripts nor AHEGS. The WAM is an internal (Deakin-only) calculation.
Contemporary employers, even large corporations, do not routinely ask for your marks. They do ask for evidence that you completed your degree and passed your units: this is included on your transcript and AHEGS. For the best advice about presenting yourself to prospective employers, please contact DeakinTALENT.
Accessing your results
At the end of each study period, we release your final results for your unit in StudentConnect under 'Assessment and Exams' then 'View your results'. You can also register to receive them by SMS in the address section of StudentConnect, so they are sent to your mobile number.
The Result release webpage has the times and dates for each study periods result release*.
*Results entered for units completed in Start Anytime study periods, or amendments made to previously released results, are considered released as soon as the results are approved by Faculty Committee.
You can find assignment results in the online learning site for that unit in DeakinSync under the ‘Assessments’ menu option.
Your results can be sent straight to your mobile phone via SMS half an hour before they are available on StudentConnect. To register log in to StudentConnect and under 'Assessments & Exams', select the option 'Register for SMS Results'. This brings up a screen with multiple address types, select 'Update' next to 'Would you like to receive your results via SMS to your mobile number in your Postal Address'. To receive your results via SMS, simply click the 'Yes' box, then click 'Submit' to save.
Learn more about this process further down this page.
For a full list of all current results and their meanings, you can view the Results key.
Final results are always whole numbers and do not have decimal places.
RIE means 'Result not finalised - special examination'. A special examination has been granted in response to an application for Special Consideration. You should expect to receive your results within 10 working days after the completion of your special examination.
RIA means ‘Result not finalised - special assessment task. A special assessment task has been granted in response to an application for Special Consideration. You should expect to receive your results within 10 working days after the submission of your special assessment task.
Result incomplete/not finalised as it was not possible to finalise an individual student's result at the time of result publication. An RI is typically resolved within 10 working days of the official result release day.
RIC (result incomplete due to COVID-19 impacts) will occur where a result cannot be finalised due to intensive, practicum or laboratory assessment tasks which must be delayed to a subsequent trimester due to COVID-19 response requirements.
Result not yet received from the Faculty for publishing.
If your result was finalised after the official result release date, it may take up to a week before it is available on StudentConnect. This is because the relevant Faculty Committee is also required to endorse the result before it can be published.
You should expect your results to be available on StudentConnect within 10 working days after the completion of the Supplementary/Special exam period. If your results are not available by this time, please contact your Unit Chair.
Unsuccessful results, result review and pass conceded
You may apply to the Unit Chair to check the administrative accuracy of your result. You can find their details in your online unit site in DeakinSync.
There is also a formal process to apply for a review of result through each Faculty within 5 working days from release of results.
Visit the Review of results website for information about the process and how to apply for a review of results.
If you have failed a unit or units, a Student Adviser at Student Central can help. They can sit down with you, give you advice and look at your course rules to get you on the right path.
All units will have different hurdle requirements. You will need to refer to your unit guide for information on your specific hurdle requirements. If you require more help, speak with your unit chair.
You may be eligible for a pass conceded (PC) if you are one credit point short of completing your course and meet certain other conditions. The eligibility criteria are outlined in the Assessment (Higher Education Courses) procedure.
There is a formal process to apply for a pass conceded grade. Visit the Final Unit to Complete website for information about the process and how to apply.
If you are one credit point short of completing your course, you may wish to apply for supplementary assessment if you meet certain other conditions. Applications must be made within 5 working days of result release.
Supplementary Assessment can only be granted where:
- the conditions for awarding a pass conceded have been met, but a pass conceded cannot be awarded due to professional registration or accreditation requirements
- the conditions for awarding a pass conceded have not been met, but the student is one credit point short of completing their course and was awarded a mark between 40 and 49% (inclusive) for a unit that they attempted in the last 12 months (e.g. the trimester just completed or the two trimesters before that).
The eligibility criteria are outlined in clauses 64-66 of the Assessment (Higher Education Courses) procedure.
Visit the Final Unit to Complete website for information about the process and how to apply.
It is recommended that students re-enrol but it is the student's responsibility to check withdrawal dates, fees and penalties in that years Handbook case the grade is successful and you need to withdraw.
Seeking support after results
If you have any questions or concerns about your assessment, or the outcome of your results, it is best to speak to your Unit Chair or Unit Coordinator. You can find their details in your online unit site in DeakinSync.
If your results have upset or worried you, you may also want to talk to a counsellor, see further details in the next FAQ.
If you have any other general questions about results and review processes please contact Student Central and speak to a Student Adviser.
Yes, if you are upset or worried after receiving your results or need to talk through any personal issues, Deakin has counselling an psychological support services for students all year round. Visit the Counselling and Psychological Support website for information and contact details. You'll also find other telephone and chat services contact details such as;
If you just have a general question about results and review processes please contact Student Central and speak to a Student Adviser.
Registering to receive your final results via SMS
No, once you have registered you'll get your results by SMS each study period until you finish your course.
We use the mobile phone number which is found in your postal address in StudentConnect. To change this number, click 'Update your addresses' from the menu in StudentConnect, the click on the 'Update' option next to 'Postal Address'.
Type in your new mobile phone number then 'Submit' to save the change.
Log into StudentConnect and under 'Assessments & Exams', select the option 'Register for SMS Results'. Once selected, click the 'Update' button next to 'Would you like to receive your results via SMS.....'. If the 'Yes' box is ticked, simply untick this box, then click 'Submit' to save.
The format of the message will be:
- Your Trimester 1 Unit Results are: <unit_code>-<mark><grade>;
For example, a message may look like:
- Your Trimester 1 Unit Results are: MSC709-68C; MSC751-51P;
If there is no result for a unit, the mark and grade will be displayed as an asterisk. For example, a message where there is no result for a unit may look like:
- Your Trimester 1 Unit Results are: MSC709-***; MSC751-51P;
How this is displayed will depend on your mobile phone. Unfortunately we cannot format the text to fit neatly into the window of every type of mobile phone.
No. If you have any queries please contact Student Central.
Routine feedback will not normally be provided to students for individual exam papers. Contact your Unit Chair or Student Central and speak to a Student Adviser if you have further queries.
If you study on a campus, your exams will be held on that campus. Further information can be found at Campus based exams.
If you study via the Cloud Campus, you are able to sit your exam close to your location. Further information can be found at Cloud Campus unit exams.
It’s best to contact Student Central and speak to a Student Adviser. They may be able to resolve your enquiry in the first instance or will be able to direct you to the appropriate contact.
Firstly - woohoo! If you think you have completed all the requirements for your course, check out Graduations for more details.