Results frequently asked questions

Here are some answers to common questions we receive about results.

Seeking support after results

I'm not happy with how I've gone, who can I talk to?

If you have any questions or concerns about your assessment, or the outcome of your results, it is best to speak to your Unit Chair or Unit Coordinator. You can find their details in your online unit site in DeakinSync.

If your results have upset or worried you, you may also want to talk to a counsellor, see further details in the next FAQ.

If you have any other general questions about results and review processes please contact Student Central and speak to a Student Adviser.

Is there a counsellor I can talk to?

Yes, if you are upset or worried after receiving your results or need to talk through any personal issues, Deakin has counselling an psychological support services for students all year round. Visit the Counselling and Psychological Support website for information and contact details. You'll also find other telephone and chat services contact details such as;

If you just have a general question about results and review processes please contact Student Central and speak to a Student Adviser.

Accessing your results

How do I see final results for my unit?

At the end of each study period, we release your final results for your unit in StudentConnect under 'Assessment and Exams' then 'View your results'. You can also register to receive them by SMS in the address section of StudentConnect, so they are sent to your mobile number.

When are results released to students?

The Result release webpage has the times and dates for each study periods result release*.

*Results entered for units completed in Start Anytime study periods, or amendments made to previously released results, are considered released as soon as the results are approved by Faculty Committee.

Where do I see my assignment results?

You can find assignment results in the online learning site for that unit in DeakinSync under the ‘Assessments’ menu option.

How do I register to receive my results by SMS?

Your results can be sent straight to your mobile phone via SMS half an hour before they are available on StudentConnect. To register log in to StudentConnect and under 'Assessments & Exams', select the option 'Register for SMS Results'. This brings up a screen with multiple address types, select 'Update' next to 'Would you like to receive your results via SMS to your mobile number in your Postal Address'. To receive your results via SMS, simply click the 'Yes' box, then click 'Submit' to save.

Learn more about this process further down this page.

Understanding results

How do I find out what a result means? Is there a summary or key to results and grades?

For a full list of all current results and their meanings, you can view the Results key.

Final results are always whole numbers and do not have decimal places.

What does RIE mean?

RIE means 'Result not finalised - special examination'. A special examination has been granted in response to an application for Special Consideration. You should expect to receive your results within 10 working days after the completion of your special examination.

What does RIA mean?

RIA means ‘Result not finalised - special assessment task. A special assessment task has been granted in response to an application for Special Consideration. You should expect to receive your results within 10 working days after the submission of your special assessment task.

What does RI mean?

Result incomplete/not finalised as it was not possible to finalise an individual student's result at the time of result publication. An RI is typically resolved within 10 working days of the official result release day.

What does ** mean?

Result not yet received from the Faculty for publishing.

My Unit Chair says they’ve finalised my result, where is it?

If your result was finalised after the official result release date, it may take up to a week before it is available on StudentConnect. This is because the relevant Faculty Committee is also required to endorse the result before it can be published.

When will my RI, RIE, RIA or incomplete result be finalised?

You should expect your results to be available on StudentConnect within 10 working days after the completion of the Supplementary/Special exam period. If your results are not available by this time, please contact your Unit Chair.

Unsuccessful results, result review and pass conceded

Can I request a review of my result?

You may  apply to the Unit Chair to check the administrative accuracy of your result. You can find their details in your online unit site in DeakinSync.

There is  also a formal process to apply for a review of result through each Faculty within 5 working days from release of results.

Visit the Review of results website for information about the process and how to apply for a review of results.

I have failed a unit/s, what should I do now?

If you have failed a unit or units, your Student Advisers can help. They can sit down with you, give you advice and look at your course rules to get you on the right path.

Can I pass a unit even if I don't submit all of the assessment items?

All units will have different hurdle requirements. You will need to refer to your unit guide for information on your specific hurdle requirements. If you require more help, speak with your unit chair.

Am I eligible for a pass conceded?

You may be eligible for a pass conceded (PC) if you are one credit point short of completing your course and meet certain other conditions.  The eligibility criteria are outlined in the Assessment (Higher Education Courses) procedure.

There is a formal process to apply for a pass conceded grade. Visit the Final Unit to Complete website for information about the process and how to apply.

Can I apply for Final Unit to Complete Supplementary Assessment?

If you are one credit point short of completing your course, you may wish to apply for supplementary assessment if you meet certain other conditions. Applications must be made within 5 working days of result release.

Supplementary Assessment can only be granted where:

  1. the conditions for awarding a pass conceded have been met, but a pass conceded cannot be awarded due to professional registration or accreditation requirements
  2. the conditions for awarding a pass conceded have not been met, but the student is one credit point short of completing their course and was awarded a mark between 40 and 49% (inclusive) for a unit that they attempted in the last 12 months (e.g. the trimester just completed or the two trimesters before that).

The eligibility criteria are outlined in clauses 64-66 of the Assessment (Higher Education Courses) procedure.

Visit the Final Unit to Complete website for information about the process and how to apply.

I applied for a pass conceded, should I re-enrol in case it is unsuccessful?

It is recommended that students re-enrol but it is the student's responsibility to check withdrawal dates, fees and penalties in that years Handbook case the grade is successful and you need to withdraw.

Exams

Can I request to see my exam paper?

Routine feedback will not normally be provided to students for individual exam papers. Contact your Faculty Course Adviser or Unit Chair if you have further queries.

When are my exams?

You can find your exam timetable in StudentConnect. The dates are set each year for the release of the exam timetable and you can find them on the Exam timetables webpage.

Where is my exam?

If you study on a campus, your exams will be held on that campus. Further information can be found at Campus based exams.

If you study via the Cloud Campus, you are able to sit your exam close to your location. Further information can be found at Cloud Campus unit exams.

I just sat my exam, but I have a question for my lecturer/unit chair.

It’s best to contact a Student Adviser. They may be able to resolve your enquiry in the first instance or will be able to direct you to the appropriate contact.

Registering to receive your final results via SMS

I received my results by SMS last trimester. Do I need to register again?

No, once you have registered you'll get your results by SMS each study period until you finish your course.

My mobile number has changed. How do I update this to receive my results by SMS?

We use the mobile phone number which is found in your postal address in StudentConnect. To change this number, click 'Update your addresses' from the menu in StudentConnect, the click on the 'Update' option next to 'Postal Address'.

Type in your new mobile phone number then 'Submit' to save the change.

I do not want to receive my results by SMS any more.

Log into StudentConnect and under 'Assessments & Exams', select the option 'Register for SMS Results'. Once selected, click the 'Update' button next to 'Would you like to receive your results via SMS.....'. If the 'Yes' box is ticked, simply untick this box, then click 'Submit' to save.

What is the format of the SMS message for results?

The format of the message will be:

  • Your Trimester 1 Unit Results are: <unit_code>-<mark><grade>;

For example, a message may look like:

  • Your Trimester 1 Unit Results are: MSC709-68C; MSC751-51P;

If there is no result for a unit, the mark and grade will be displayed as an asterisk. For example, a message where there is no result for a unit may look like:

  • Your Trimester 1 Unit Results are: MSC709-***; MSC751-51P;

How this is displayed will depend on your mobile phone. Unfortunately we cannot format the text to fit neatly into the window of every type of mobile phone.

Can I respond to the number that sent my results via SMS?

No. If you have any queries please contact Student Central.

Graduation

I think I've finished my course, how do I apply to graduate?

Firstly - woohoo! If you think you have completed all the requirements for your course, check out Graduations for more details.

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