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Student Central

Student Central is your starting point for help with information and access to a wide range of services at Deakin.

Student Central

Make an appointment

Make an appointment with a student adviser either in person, by phone or Zoom.

Current student appointments

Visitor appointments

Submit an enquiry

Search for helpful information in articles or submit an enquiry to Student Central.

Current student enquiries

Visitor enquiries

GIFT City

Submit an enquiry to Student Central at GIFT City Campus, India.

GIFT City enquiries

Student Central Hubs

For course and enrolment advice book an appointment or you can drop in for general enquiries. We will continue to provide our services via phone and our online form. You do not need an appointment to order your Deakin Card.


Call us

Monday to Wednesday 8.30am–7pm

Thursday 10am–7pm

Friday 8.30am–6pm

Saturday 10am–2pm

on 13 DEAKIN (13 3325) or if outside Australia +61 3 924 46333

Submit an enquiry

Call us

Monday–Wednesday 8.30am–7pm

Thursday 10am–7pm

Friday 8.30am–6pm

Saturday 10am–2pm

on 13 DEAKIN (13 3325)

Visit us

Monday–Wednesday 9am–5pm

Thursday 10am–5pm

Friday 9am–5pm

  • Central Precinct, Building HE – for general, international support and administration enquiries.
  • Elgar Rd, Building LB – for Faculty of Business and Law course advice and administration enquiries.
  • Building N atrium, level 1 – for all Faculty of Arts and Education, Faculty of Science, Engineering and Built Environment course advice and administration enquiries.
  • Building Y, level 1 – for all Faculty of Health course advice and administration enquiries.

Melbourne Burwood Campus Map (PDF, 3.2MB)

Images of Burwood Student Central locations

Call us

Monday–Wednesday 8.30am–7pm

Thursday 10am–7pm

Friday 8.30am–6pm

Saturday 10am–2pm

on 13 DEAKIN (13 3325)

Visit us

Monday–Wednesday 9am–5pm

Thursday 10am–5pm

Friday 9am–5pm

  • Building JB, level 2

Geelong Waurn Ponds Campus map (PDF, 3.1MB)

Student Central entrance in Building JB Waurn Ponds

Call us

Monday–Wednesday 8.30am–7pm

Thursday 10am–7pm

Friday 8.30am–6pm

Saturday 10am–2pm

on 13 DEAKIN (13 3325)

Visit us

Monday–Wednesday 9am–5pm

Thursday 10am–5pm

Friday 9am–5pm

  • Building D, level 2

Geelong Waterfront Campus map (PDF, 1.1MB)

Student Central at Waterfront Campus

Call us

Monday–Wednesday 8.30am–7pm

Thursday 10am–7pm

Friday 8.30am–6pm

Saturday 10am–2pm

on 13 DEAKIN (13 3325)

Visit us

Monday to Friday 10am–4pm

  • Building H, level 1

Warrnambool Campus map (PDF, 1.3MB)

Student Central at Warrnambool Campus

Visit us

Monday to Friday 9am to 5pm IST

Submit an enquiry

For all enquiries related to our GIFT City Campus (India), submit an enquiry using the form below.

Submit an enquiry to GIFT City Student Central


Self serve options and services

Contact us about any service below or use the self serve option.

Academic transcripts
Order a transcript online.

Assessments, exams and results
You can access your exam timetable and results through StudentConnect, or find out more at the assessments and results website.

Building access request
Apply to access buildings or rooms during or after hours.

Course advice and enrolment
Our student advisers at Student Central provide course and enrolment advice.

Course maps
Find your course maps via the University Handbook or Course maps webpage. You can also request a new or updated course map completed by a student adviser.

Deakin Card
Order your Deakin Card (Student ID card) to access printing and as your ID in exams and on campus.

Fees and financial assistance
Pay and check your fees in StudentConnect, or contact us if you need financial assistance or advice.

International services
Specialised support is available for our international students.

Letter requests and documentation
If you need a formal letter from Deakin for course completion, visa, graduation you'll find help at requesting official documents.

Lost property
Student Central holds lost property for each campus for 30 days.

Make a payment
Find the payment options or make a payment for tuition fees or other fees and services.

Parking permits
Information on parking costs and permits for all campuses.

Scholarships
Whether new to Deakin or a current student, check your eligibility for a scholarship.

Special consideration
Special consideration is available if you have an unexpected short term setback that impacts your assessment.

Third party permission
You can also nominate a third party (e.g a parent) to act on your behalf. To do this email Student Central who will provide you with further details.

Timetable
Manage your timetable for on campus classes.

Travel concessions
Find out more about organising your travel concession.

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Page custodian: Student Services